Shipping & Returns
Shipping & Handling Domestic
Ten Minute Traditional's primary shipping provider is USPS. Orders received are typically processed within 3-7 business days. At this time you get a pre-shipment notification and tracking info becomes available. As soon as our friends at USPS process the package the tracking numbers are updated and you can now obsessively stalk your order (no judgement). Shipping typically takes 2-3 business days.
Shipping & Handling International
We provide shipping to customers outside the U.S. for a $5 surcharge. Shipping provider varies so that we can provide the cheapest rates, You're welcome! All other necessary shipping info can be found in the domestic shipping section. That's right above this section guys!
So you're not completely satisfied with your trad? We can fix that! In order for us to process a return or exchange we want to make sure we've addressed all satisfaction issues with your current order. We highly suggest a one-on-one consultation and optional video chat with a stringing expert so we can work out kinks and ensure a Grade A string job. If at this point you're still not loving you're TMT (we highly doubt it) return the product so we can inspect it for possible defects. If the product has obvious defects we will process an exchange as soon as possible! If we see nothing wrong with the pocket, we'll proceed with a return after 30 Days on a good faith basis!
PO Box 844
Grand Junction, CO 81501